Questions & Answers

Why should I place my order through Murdock & White, instead of directly with the manufacturer? Is it more expensive?

By placing your order with us, you take advantage of our knowledge of the local marketplace and our general product knowledge. There is no added cost when using our service.

What is the minimum order?

The minimum order varies by manufacturer. It is oftentimes about $100, but can be as high as $250.

Can I order below minimum?

Usually not, but each manufacturer has its own policy. Occasionally it is acceptable with a charge of $5 to $10 per order.

Will a sales representative visit my store?

In most instances, once contacted, our sales representatives will schedule a sales call at your store. This will depend on your location.

Can I have an exclusive in my town/neighborhood?

We're sorry, but our manufacturers do not allow exclusives. Our policy is to not oversell one line in a small area. When multiple customers are interested in the same line, we try to sell different parts of a line to different customers.

Can I split cases?

Each manufacturer has a separate policy. If it is allowed, there usually is a charge of anywhere from $1 to $3.

Can I have terms on my first order?

Usually not, although each manufacturer has its own policy. We usually handle such requests on a case-by-case basis.

How do I receive manufacturers catalogs?

Email us at info@murdockandwhite.com and we will mail you catalogs along with pricing information. Be sure to include your mailing address with your request.

How do I find out about manufacturers' monthly specials?

Your representative can let you know, or we will gladly e-mail, fax or send you a copy. Contact us to request a copy of our monthly specials sheet.

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